Frequently Asked Questions - Windows & Doors in Wellington, FL
Straight answers to the questions Wellington homeowners ask us most about window and door work, pricing, and how the process works. If you don't see your question here, call (561) 349-4826 and ask us directly.
Pricing & Cost FAQs
Most Wellington homeowners spend between $600 and $1,200 per window installed, with full-home window replacements typically landing in the $12,000 to $28,000 range depending on home size, product line, and framing condition. Impact-rated windows from brands like PGT or Mr-Glass run higher than standard insulated units, but they're often required in newer Wellington construction and can lower insurance premiums. The only way to get an accurate number for your house is a written line-item quote, which we provide free. Call (561) 349-4826 and we'll measure every opening, then put the numbers on paper before any work is scheduled.
Three things drive cost in Wellington: product type, opening condition, and permit requirements. Impact glass and hurricane-rated frames cost more than standard units, but Wellington's wind zone makes them a practical choice. Rotted sills, out-of-square openings, and termite damage add framing labor. And Wellington's permitting process adds a line item that some contractors skip and some pass through. We pull permits on every job that requires one, and the permit cost shows on your quote from the start. No surprises on the bill.
Yes. Every estimate is free, whether it's one window or every opening in the house. We measure each opening twice, show you the product lines side by side on paper, and give you a written quote with line items for materials, labor, permit fees, and haul-away. You'll know the full price before you sign anything. Call (561) 349-4826 to set up a time that works for you.
Not unless the house hides something behind the wall. Openings with rotted framing, hidden termite damage, or previous shoddy work sometimes need extra carpentry once the old unit comes out, and that's the only reason a change order happens. If that occurs, we show you the issue, explain what it means, and get your sign-off before proceeding. We don't pad quotes to cover unknowns, and we don't surprise homeowners with vague "unforeseen conditions" charges.
Sliding door replacement in Wellington typically falls between $1,800 and $4,500 installed, with impact-rated sliders from Therma-Tru or PGT at the higher end. The spread comes from size, whether it's a standard slider or a larger multi-panel unit, and what the existing track and framing look like once exposed. We'll include a new threshold, proper flashing, and re-leveling in the quote. Call (561) 349-4826 and we'll measure your door and price it on the spot, free.
Service & Process FAQs
The answer is shorter than you'd expect: we measure, we quote, we order, we install, we register the warranty, and we walk the job with you before we leave. The first visit is a free measurement and product consultation. Once you approve the quote, we order the units and handle the Wellington permit. Installation usually happens in one day for most openings, and on day one our crew protects flooring, furniture, and landscaping. After installation, we register both manufacturer warranty layers and leave you the paperwork. Then we follow up to make sure every unit operates the way it should.
A full-home window replacement in Wellington typically takes two to five days once the units arrive, depending on the number of openings, home height, and whether any framing repair is needed. The bigger variable is lead time on the units: custom sizes and impact-rated lines can be three to eight weeks from order to delivery. We keep you posted on production status so you're never left wondering. Call (561) 349-4826 and we'll give you a realistic timeline for your specific project.
We do both. Plenty of Wellington homeowners replace a few failing windows now and plan the rest for later. You don't need to commit to a whole-home project to work with us. What matters is that each opening is measured, quoted, and installed the same way: true, square, and sealed. Single-unit orders carry the same warranty and the same care as a full-house job, because our standard doesn't change with the size of the ticket.
Yes. Entry doors, French doors, sliding glass doors, and patio doors are all part of our regular work in Wellington. We install and service door units from Therma-Tru, PGT, and other manufacturers whose products we trust to hold up in Florida humidity and storm season. Door installation gets the same treatment as windows: proper flashing, level thresholds, correct reveals, and hardware that operates smoothly. We'll quote windows and doors on the same visit if you need both.
It's our values code, and it's the reason we do the work the way we do. Krafted right means trained journeymen, proper materials, no shortcuts. Every time means the 400th job gets the care of the first. Your home first means we work in your house the way we'd work in our mother's. Standing behind it means if it's not right, we come back, no paperwork, no arguing. Those four rules are taped to the wall of our shop, and Dale Kessler holds every crew to them. Dale's the owner, and he's the one who answers when something goes wrong.
Brands & Parts FAQs
We quote several manufacturers side by side so you can compare what you're actually paying for. Our most-installed lines in Wellington are Mr-Glass, PGT, and Therma-Tru. Each has strengths: PGT's impact-rated products are common in this area because they meet Florida's wind requirements, Mr-Glass makes solid mid-line vinyl units with good energy numbers, and Therma-Tru is a go-to for fiberglass entry doors that hold up to humidity. We don't push one brand. We show you the differences, tell you honestly what matters for your home, and let you decide.
In most cases, yes. We match frame color, grid pattern, glass type, and hardware finish as closely as the current product lines allow. If the original units are discontinued, we'll find the nearest match and show it to you before ordering. Matching is especially common in Wellington communities with uniform elevations and window packages, and we've done enough work in the area to know which developments carry which lines. Bring us a photo or let us measure, and we'll tell you what's possible.
For most Wellington homes, yes. Impact-rated glass and frames from a company like PGT are built for Florida's wind zone, and they do more than protect against storms: they reduce outside noise, improve energy performance, and can lower homeowner's insurance premiums. That insurance angle alone often recovers the upcharge over a few years, especially for homes east of 441. If your home is in a newer Wellington community with impact requirements, the decision is made for you. If not, we'll price both options and let you run the numbers with your insurer.
ViewLux is a higher-end line we carry for homeowners who want expansive glass with strong thermal performance. The product is built for large openings, picture windows, and sliding door walls where the view is the point. It's not the cheapest line we offer, and we'll tell you that plainly. If your home faces a lake in Wellington or you're opening up a back wall to the patio, it's worth seeing. If you're replacing a standard bedroom window, a mid-line unit probably fits the bill better. We'll quote what makes sense for your opening, not what makes us a bigger ticket.
Licensing & Insurance FAQs
Every professional working under the TruePane name is required to hold the license and insurance their state and local jurisdiction require. Wellington and Palm Beach County both have permitting and inspection processes for window and door work, and we comply with all of them. We're also insured and bonded, and we can provide documentation on request before we start a job. That's not a favor, it's how business should be done, and we don't ask you to take our word for it.
Yes. When Wellington requires a permit for the scope of work, we pull it, schedule inspections, and make sure the job passes before we call it done. Some simple like-for-like replacements don't trigger a permit requirement, but impact-rated installations and structural opening changes almost always do. We'll tell you at the quote stage whether a permit applies to your project, and the permit fee will be a line item on your written quote. No surprises, no skipping steps.
We don't hide how we staff jobs: the people on your property are part of the local TruePane team serving Wellington and the surrounding communities. Every installer is held to our internal standards for training, conduct, and workmanship, and we require the licensing and insurance that applies to their trade. When something needs attention after the job, the same local coordinator who took your call routes the fix. You're not left chasing a crew you can't identify.
Emergency & Response FAQs
Call us. The phone at (561) 349-4826 is answered 24/7 by a live coordinator who can connect you with the local team. We'll walk you through immediate safety steps over the phone: keep children and pets away from the glass, close off the room if possible, and don't attempt to remove large shards from the frame yourself. Temporary board-up can be arranged, and we'll get your replacement measured and ordered as quickly as the situation allows. Broken glass is a security and safety issue, and we treat it that way.
Yes. Temporary board-up is part of what we do in Wellington, and it's the right step when a window or door is breached and a replacement unit isn't in hand. The phone is answered 24/7, so if you've had a break-in, a storm-related failure, or an accident, call (561) 349-4826 and a coordinator will connect you with our local team. We'll secure the opening, assess what needs replacing, and get the quote moving. The goal is a home that's safe tonight and properly restored as soon as the new unit is ready.
We keep our process straightforward: the phone is answered 24/7, and we prioritize genuine emergencies, which means broken glass, unsecured openings, and storm damage. You'll speak to a live coordinator who connects you with the local team, not a recording. For urgent situations, we move fast to assess the issue and get board-up or a temporary fix in place. For replacement, the timeline depends on the unit: common sizes can often be sourced faster than obscure custom openings. Call (561) 349-4826 and we'll tell you the truth about your specific situation.
Warranty & Guarantees FAQs
The Keystone Standard is our promise, applied to every window and door we install: both warranty layers in writing, durations stated, 90 days on our workmanship, no arguing. What that means practically: the manufacturer's warranty on glass, seals, frames, and hardware is registered in your name before our truck leaves your driveway, so it's active. Our 90-day workmanship warranty covers the installation itself: if a unit was set wrong, if a door drags, if a window binds, we come back and fix it. And we honor that promise without making you produce paperwork or plead your case.
You call us. The Keystone Standard is built for exactly that moment. If it's a workmanship issue within 90 days, we're back to fix it, no arguing. If it's a product failure, the manufacturer warranty is registered in your name, and we help you navigate the claim and the replacement. Dale Kessler's rule hasn't changed since he founded this company in 2008: if the pane is not true, the job is not done. That standard doesn't expire the day we hand you the invoice.
Quality vinyl and fiberglass windows installed correctly in Wellington's climate should last 20 to 30 years or more, with seals and hardware being the first things to show age. What shortens the lifespan is installation error: out-of-true openings stress the frame, unlevel setting causes binding, and poor flashing lets water behind the unit. That's why we measure every opening twice and treat the install as the product. Buy a good unit, set it true, and you'll replace it because you want to, not because you have to.
For most Wellington homeowners, no. The glass and frame are only half the job: the other half is flashing, sealing, leveling, and making sure the unit doesn't bind or leak in year three. A window that's set out of true will haunt you with drafts, condensation, and stuck sashes, and fixing a botched install usually costs more than doing the first install right. Improperly installed impact-rated units can also fail to perform in a storm, and that's a risk no savings is worth. Let a trained crew do it, and get a warranty you can actually call on.
We work on both, and honestly, older homes are where the real craft shows. Wellington has plenty of homes built in the 1980s and 1990s with original openings that have settled, shifted, and been patched by previous owners. Those jobs need carpentry corrections, custom sizing, and patience. We don't just drop a stock unit into an opening that's out of square and caulk the gaps. We correct what needs correcting, then set the window true. That's the whole point of the name on the truck.
Call (561) 349-4826. A live coordinator will answer, ask a few quick questions about what you're dealing with, and connect you with our local team. We'll schedule a measurement visit at a time that works for you, walk the openings, and put a written line-item quote in your hands. The estimate is free, and you're under no obligation. If you've been putting this off because you don't want a sales pitch, that's the reason we do business this way. No pressure, just numbers and a plan.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Wellington, FL since 2008.
Still Have Questions?
We are happy to help. Call us anytime - 24/7 emergency service available.
(561) 349-4826