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PGT Shingle, Tile & Metal Roofing in Wellington: What to Know First
We provide independent PGT shingle, tile and metal roofing service across Wellington, and most jobs are quoted within one business day and completed in a single visit. We are not affiliated with or authorized by PGT, but we work on their products every week, and we know where they fail and why. Pricing runs higher than a handyman’s bid because we use OEM or factory-equivalent parts, pull and re-set units instead of caulking over problems, and put the warranty status in writing. This page is for Wellington homeowners who already own PGT products and need shingle, tile or metal roofing work done correctly. Call (561) 349-4826 for a free estimate.
How PGT Products Fail - and How We Fix Them
- PGT WinGuard aluminum frames losing their seal at the sill. Wellington’s summer heat cycles expand and contract the frame at a different rate than the glass, and after a decade or so the factory seal at the bottom corners starts to let go. The symptom is condensation between the panes that never quite clears, or a milky haze near the bottom edge. We remove the sash, clean the glazing channel, and re-set the unit with new setting blocks and sealant rated for Florida’s UV load. Caulking over the outside never fixes this; the water is already inside the frame.
- Rollers in PGT sliding glass doors wearing flat on the bottom track. This shows up most often on PGT’s SGD-series sliders in Wellington homes built between 2005 and 2015. The original rollers were nylon, and fine sand from pavers and pool decks works its way into the track and grinds them down. The door starts dragging, then binds at one end. We replace the rollers with stainless-bearing units and dress the track. If the track itself is bellied from years of a heavy door riding on bad rollers, we’ll tell you before we quote the job.
- PGT impact windows with hairline stress cracks at the corners of the glass. We saw this three times in one season in Paddock Park and the surrounding neighborhoods. The cause is almost never impact; it’s a frame that was shimmed too tight during the original install, so the glass carries load it was never meant to carry. The fix is removing the window, correcting the rough opening, and re-installing the unit with proper clearance. Leaving it means the crack spreads, and a cracked impact window is a failed window the next time a storm comes through.
- Weep holes clogged on PGT casement and picture windows. PGT frames have small weep channels at the bottom of the frame that drain water out of the track. In Wellington, pollen, mulch dust, and gecko droppings close those channels over time. Water pools in the track, then spills over the interior sill during heavy rain. The fix is simple: we clear the weeps, flush the frame, and check the drainage slope. If the window was set out of level, we re-set it. A clogged weep hole is a five-minute fix; a rotted sill from ignoring it is not.
- PGT metal roof flashing pulling away from the wall at the transition. On PGT’s metal roof applications we regularly see the counter-flashing separate from the wall where the roof meets a second-story wall or a chimney chase. Wellington’s afternoon storms drive water sideways, and once the flashing lifts, the water finds the gap. We remove the old flashing, inspect the substrate for rot, and install new flashing with mechanical fasteners and sealant joints that move with the building. Nobody gets a patched flashing from us because we know what the next rain will do to it.
Our PGT Shingle, Tile & Metal Roofing Process
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We look at the whole opening, not just the failed part. When we arrive at a Wellington home, we measure the window or door first, then check the rough opening, the flashing, the drainage plane, and the surrounding shingle, tile or metal roof surface. A PGT unit rarely fails in isolation; there’s usually a water path or an install error behind it.
- 2
We decide on OEM or factory-equivalent parts, and we say so on paper. For PGT units still under warranty, we use PGT parts and we document it. For out-of-warranty units, we quote both OEM and quality aftermarket options with the exact part numbers and prices. You choose; we install what we quote.
- 3
We pull the unit, not patch around it. For any water-related failure, we remove the window or door to inspect the flashing and the sheathing behind it. If we find rot, you’ll see it. We don’t bury problems and we don’t surprise you with change orders, the price is the price.
- 4
We re-set the unit with the correct clearances and sealant. The glass goes back in with proper setting blocks, correct shims, and a full perimeter seal. We use cap flashing and step flashing at the roof transitions, lapped so water sheds away from the opening, not into it.
- 5
We test, then we clean, then we walk you through it. We run water on the exterior to confirm the drainage path, inspect the interior for any sign of moisture, and show you the finished work before we leave. The truck doesn’t move until you’ve seen it and signed off on it.
What PGT Shingle, Tile & Metal Roofing Costs in Wellington
Here’s what we tell homeowners in Wellington before they sign anything, and we put it in writing as a line-item quote:
- PGT window seal failure (re-set or re-glaze): $220-$480 per unit, depending on access and whether the sash can be re-set or needs a new insulated glass unit.
- PGT sliding door roller replacement: $180-$350 per door, including new stainless-bearing rollers, track dressing, and alignment.
- PGT impact window stress crack repair (glass replacement): $400-$1,100 per window, depending on size and whether the glass is laminated impact or standard insulated.
- Metal roof flashing replacement at a wall transition: $350-$800 per linear section, depending on height, access, and the condition of the substrate behind it.
- Full PGT window or door replacement with new flashing and water management: $1,200-$4,500 per opening, quoted after we measure and inspect.
Price moves on three things: access (second story and roof pitch change the labor), the condition of what we find behind the unit, and whether you want OEM PGT parts or quality aftermarket. We quote a fixed price after we measure. No surprises, no change orders. Call (561) 349-4826 for a free estimate in Wellington.
Why Wellington Homeowners Call TruePane Windows & Doors for PGT Work
We’ve been setting glass in Palm Beach County since 2008, and Dale Kessler founded TruePane in 2008 because he got tired of seeing out-of-true installs and voided warranties on houses all over Wellington. Our techs are background-checked and uniformed, and they treat your home the way they’d treat their own mother’s. We register both manufacturer warranty layers in writing before the truck leaves the driveway, and we back every job with the Done Right Promise: if it’s not right, we make it right, no paperwork fights. We also carry repair lines for CGI, CWS, ES Windows, and ECO Window Systems, so if your PGT job turns up a second brand on the same house, one call covers it. A live person answers the phone 24 hours a day, 7 days a week. We’ll be there when we say.
FAQs
We can, and we document every part and procedure so you have a clean paper trail for your PGT warranty claim. We are an independent PGT service provider, not a PGT-authorized installer, so we always recommend you confirm warranty terms with PGT before we start. If your unit is under warranty, we use PGT parts and note it on your invoice. Call (561) 349-4826 and we’ll walk you through the claim process before any work begins.
Most common PGT parts, rollers, seals, balances, and insulated glass units, are available to us within 3 to 7 business days in Wellington. Some large or custom impact units take 2 to 3 weeks. We quote a timeline before we start, and we don’t begin work until the parts are in hand. Call (561) 349-4826 for a parts check and a free estimate.
Repair makes sense when the frame is sound, the glass is intact, and the failure is a seal, roller, balance, or flashing issue. Replacement makes sense when the frame is rotted, the glass is cracked, or the unit is more than 20 years old and the R-value has dropped. Dale’s rule from the job site applies here: if it’s not right on the paper, it won’t be right on the wall. We’ll show you both numbers and let you decide. Call (561) 349-4826 for an honest read on your unit.
Yes, when the job requires a permit, which most impact window and door replacements in Wellington do. We pull the permit, coordinate inspections, and close it out. We don’t skip permits to save a day, because an unpermitted impact install can void your PGT warranty and cause problems when you sell the house. Call (561) 349-4826 and we’ll tell you if your job needs a permit.
That pattern, leaking only when rain drives from one direction, almost always points to flashing failure at the roof or wall transition, not a window defect. Wellington’s storms come in off the Everglades from the southwest in summer, and if your flashing is lifting or the weep holes are clogged, the water finds the gap. We’ll inspect the full drainage path and show you exactly where the water is getting in. Call (561) 349-4826 for a free inspection.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Wellington and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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