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AfterCGI Custom & Geometric Windows in Wellington: What to Know First
We repair and replace CGI custom and geometric windows in Wellington as an independent CGI service provider, and most owners who call us want a straight answer on two things: can the window be saved, and what will it cost to fix it right. The short version: most CGI custom units with seal failure, warped tracks, or hardware fatigue can be repaired rather than replaced, with turnaround measured in days once the right part is in hand. Repair work on a CGI geometric window in Wellington typically runs $220 to $680 depending on the failure, while full replacement of a shaped CGI unit runs higher and depends on the glass pack and frame condition. If you own a CGI arched, radius, or polygon window and it is fogging, binding, or leaking, call (561) 349-4826 and we’ll tell you what you’re actually dealing with before you spend a dollar.
How CGI Products Fail and How We Fix Them
- Sentinel and Estate series thermal seal breakdown. Wellington’s humidity and sun load punish insulated glass units, and we regularly see CGI Sentinal and Estate series custom shapes losing their argon fill around year eight to twelve. The symptom is fog or condensation trapped between the panes that never clears. The fix is a custom-fabricated insulated glass unit matched to the original shape and the original glass pack, not a generic rectangle cut to fit.
- Geometric frame joint separation on large arched units. A CGI radius or eyebrow window spanning six feet or more carries real weight, and the mitred frame joints at the top of the arc are where stress concentrates. Over time the corner seals can open slightly and let water track down the interior wall during a hard Wellington summer storm. We disassemble, clean, re-bond the joint with a structural adhesive rated for South Florida exposure, and re-set the unit so the load sits where the frame was designed to carry it.
- Impact-rated glass delamination on CGI Estate Collection units. The laminated glass in CGI impact windows has an interlayer that can begin to separate at the edges after a decade of direct exposure, showing as a milky halo around the perimeter of the glass. The glass is not going to fall out, but the delamination compromises the impact rating. We replace the laminated pack with a new unit that preserves the original CGI frame and the original structural rating, which is the part that matters if a storm ever tests it.
- Operator and hinge fatigue on CGI casement and awning geometric windows. Shaped casement windows hang their entire sash weight on two hinges, and when those hinges wear, the sash sags and the window will not close square. We see this on CGI casement units in Wellington homes built in the early 2000s where the original hardware was never lubricated. We replace the hardware with OEM or matched aftermarket parts that carry the same load rating, then realign the sash so the reveal is even and the weatherstrip seats properly.
- Frame deformation on oversized trapezoid and polygon units. Wellington sun exposure tests every part of a window, and a large CGI trapezoid that faces west will expand and contract enough over twenty years to stress the corners of the frame. The window may bind, or you may see a hairline crack in the frame corner. We measure the opening twice before we touch anything, and if the frame is serviceable we reinforce and re-install rather than selling you a replacement you do not need.
Our CGI Custom and Geometric Windows Process
- 1
Call and tell us what you’re seeing. A live person answers at (561) 349-4826. We ask about the window type, the symptom, and when it started. That conversation tells us whether we are dealing with a seal, a frame, or a hardware problem.
- 2
We come out and measure every opening twice. Dale Kessler’s rule is that the tape measure does not lie, but it will if you only pull it once. On a CGI geometric window, we measure chord, radius, diagonals, and frame depth before we write anything down.
- 3
We diagnose and quote on paper. We tell you what failed, why it failed, and what the repair or replacement will cost with the parts broken out line by line. No electronic tablet quote that disappears, no verbal number that changes. If we can repair the existing unit and keep your original CGI frame in service, we say so.
- 4
Parts decision: OEM where it matters, aftermarket where it is equal. For laminated glass packs and structural frame components, we use CGI OEM or matched spec aftermarket materials that do not compromise the impact rating. For hardware like hinges and locks, we use the correct load-rated part, and we tell you which one is going in and why.
- 5
The repair or replacement, done in one visit. Most CGI custom and geometric window repairs are completed the same day we start. A full replacement of a shaped unit may take a second day if the glass pack is a special order.
- 6
Testing and the Done Right check. Before we leave, we run the window through its full range of motion, check the weatherstrip seal, and confirm the reveal is even. Then we register the work under our Done Right Promise and make sure you know what was done and what it cost.
What CGI Custom and Geometric Windows Costs in Wellington
Here are the ranges we quote most often for CGI work in Wellington, based on the window type and the failure we find:
- Thermal seal replacement on a CGI arched or radius window: $220 – $480 per insulated glass unit, depending on size and shape.
- Hardware replacement on a CGI casement or awning geometric window: $180 – $360 including hinges, operator, and realignment.
- Frame joint repair on a large CGI radius or eyebrow unit: $400 – $850 including disassembly, re-bonding, and re-installation.
- Full replacement of a CGI custom geometric window with impact-rated glass: $900 – $2,400 depending on the shape, size, and glass pack.
- Whole-opening retrofit of an oversized CGI trapezoid or polygon: $2,500 – $5,500 including new frame, laminated glass, and installation.
What moves the price is the shape complexity, the glass pack, and whether we are working with your existing frame or opening up the rough opening. A true custom curve costs more to fabricate than a simple polygon. We quote fixed, and the price we give you is the price you pay. Call (561) 349-4826 for an exact number on your window, and the estimate is free.
Why Wellington Homeowners Call TruePane Windows and Doors for CGI Work
We have been setting glass in Palm Beach County since 2008, and Dale Kessler founded TruePane Windows & Doors in 2008 because he was tired of seeing out-of-true installs and voided warranties walk through Wellington front doors. Our techs know CGI product lines, and we also work on PGT, CWS, ES Windows, and ECO Window Systems, so when a Wellington home has mixed brands across different rooms, one call covers all of it. We register both manufacturer warranty layers in writing before the truck leaves the driveway, and every job carries our Done Right Promise. If the pane is not true, the job is not done. That is the rule Dale keeps on the whiteboard, and it governs every CGI window we set, seal, or rebuild.
FAQs
Yes, in most cases we replace the insulated glass unit with a new custom-fabricated pack matched to the original CGI shape and glass specifications, and the repair restores the window’s clarity and energy performance without replacing the frame. The cost in Wellington is typically $220 to $480 per unit depending on size and geometry. Call (561) 349-4826 and we will tell you if your specific window is a candidate for glass-only replacement.
As an independent CGI service provider, we are careful to use OEM or matched-spec parts and methods that do not void the original warranty where it still applies, and we document everything in writing so you have a record if a claim is ever needed. We will tell you upfront whether a given repair sits inside or outside the warranty terms. Call (561) 349-4826 if you want a straight read on your specific window.
Most common repairs, including hardware replacement, frame joint re-bonding, and thermal seal replacement on standard shapes, are completed in one visit. Custom glass packs for unusual radii or oversized polygons may take one to two weeks to fabricate, and we keep you informed with a firm schedule in writing. Call (561) 349-4826 and we will give you a realistic timeline for your specific window.
It depends on the frame condition, the failure, and whether you want to preserve the original impact rating. If the frame is sound and the failure is glass or hardware, repair is usually the better value and keeps the original structural integrity. If the frame has deformed or the corners have opened, replacement may be the honest recommendation because no repair will make a failed frame perform like new. We will show you the difference on paper and let you decide with real numbers in front of you.
Yes, we are an authorized installer for more than a dozen manufacturer lines including PGT, CWS, ES Windows, and ECO Window Systems, and we often see Wellington homes with a mix of brands from different renovation phases. One call covers all of it, and we quote side by side so you see exactly what each option costs. Call (561) 349-4826 to schedule your free estimate.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Wellington and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.