CGI Windows & Doors Service Nationwide | TruePane Windows & Doors

Why Wellington Homeowners Choose CGI Windows & Doors

We provide CGI in Wellington with independent windows and doors repair, service, and replacement across the area, including the Estate Collection, Sentinel Series, Targa Series, and Classic Series. Our technicians work on these impact-rated lines weekly, so we know their welded frames, laminated glass packages, and hardware tolerances the way a mechanic knows a specific engine. We are not authorized by or affiliated with CGI. We are an independent service provider, which means we recommend repairs when they make sense, not because a factory program tells us to push new units.

Call (561) 349-4826

Wellington sits in a strange spot on the hurricane map. Fifteen miles inland, yes. Safe from wind-borne debris? No. Palm Beach County still requires impact-rated products on any permitted replacement, and Wilma taught this town that lesson back in 2005. CGI’s aluminum and vinyl impact lines are a common sight here because they clear the FL product approval bar without the Miami-Dade NOA premium. We see them in Olympia, Versailles, and throughout the equestrian estate corridor. If your CGI windows or doors need attention, our Window Installation services and repairs are a call away at (561) 349-4826.

Why Trust TruePane Windows & Doors for Your CGI Windows & Doors?

Dale Kessler grew up in Paddock Park watching aluminum jalousie windows leak every time a storm rolled in off the Everglades. He learned glazing tolerances at Palm Beach State College’s building construction program in Lake Worth, then spent three decades setting and sealing windows across Palm Beach County. That background matters when a CGI Estate Collection casement comes in with a hairline crack in the laminated glass and a homeowner wants to know if the whole frame has to go. Usually it doesn’t. We can tell the difference between a sash that needs replacing and a frame that’s lost its structural rating.

Our technicians work with CGI’s OEM parts when they’re available: impact-rated glass units, rollers, weatherstripping, multi-point lock hardware. We stock the common items locally so a Targa slider with worn rollers doesn’t sit out of service for two weeks. Every job is covered by our Done Right Promise and The Keystone Standard: both warranty layers registered in writing, durations stated, before the truck leaves your driveway. That’s how we’ve operated since 2008 of community service, and it’s why Wellington homeowners call us back when the next window fails. A live person answers our phone 24 hours a day. Call (561) 349-4826 and you’ll reach someone who can talk CGI without pulling up a script.

One thing we’ve learned from decades of impact work: if it’s not right on the paperwork, it won’t be right on the wall. We register both warranty layers before we leave. We don’t leave that to the homeowner to figure out later.

Common CGI Windows & Doors Problems We Fix in Wellington

• Fogging or moisture between panes in Estate Collection insulated glass units. Seal failure is the usual culprit. CGI’s Estate line uses heavy laminated impact glass, and years of Wellington sun makes the perimeter seal flex and crack. Once the desiccant inside the spacer is saturated, condensation appears and won’t go away. We replace the IGU with OEM CGI glass when the frame is sound, which is most of the time.
• Misaligned or hard-to-operate sashes on Sentinel Series hung windows. Sentinel hung windows run on block-and-tackle balances that wear out faster in hot, humid climates. When the balance gives out, the sash sits crooked, the tilt latches bind, and the window won’t hold open. We rebuild or replace the balance assemblies and realign the sash so it operates like it did when the house was new.
• Sluggish or binding Targa Series sliding glass doors. Targa doors are heavy. The rollers are steel and nylon, and they pick up sand, dust, and debris over years of operation. Wellington’s equestrian properties track in more grit than a coastal condo ever will. We clean the track, replace worn rollers with OEM or equivalent, and adjust the door so one hand glides it.
• Faded or cracked exterior vinyl cladding on Classic Series frames. The Classic Series is CGI’s vinyl line, and Florida UV exposure is unforgiving. After fifteen or twenty years, the exterior finish chalks, fades, or cracks at the corners. When the wood substrate underneath gets exposed, moisture follows. We can sometimes source discontinued trim, but when cladding is gone, the honest answer is usually replacement of the sash or unit.
• Multi-point lock hardware failures on Estate and Targa units. CGI’s multi-point locks are precise mechanisms, and they don’t tolerate a frame that’s shifted a quarter inch. When the keepers misalign, the handle fights you and the door won’t seal. We recalibrate the hardware or replace the lock gearboxes with OEM parts, then verify every point engages before we pack up.

We recently serviced a CGI Estate Collection casement in Wellington where a storm-blown branch had cracked the laminated impact glass. The homeowner assumed the entire window needed replacing. We replaced only the sash with an OEM CGI matching unit, recalibrated the multi-point locking hardware, and verified the frame still met wind-load standards before leaving. That’s what independent service should look like.

CGI Parts & Our Repair-vs-Replace Approach

When we repair a CGI window or door in Wellington, we use OEM CGI parts whenever they’re available. That’s especially true for impact-rated glass units, rollers, and weatherstripping. These components carry the structural and wind-load ratings that make CGI products code-compliant in Palm Beach County. A generic glass unit that doesn’t match the original laminate specification compromises the entire assembly. We won’t do that.

For discontinued trims, hardware, or vinyl cladding on older Classic Series units, OEM parts sometimes no longer exist. In those cases we source quality aftermarket equivalents and tell you plainly what we’re installing and why. The repair-versus-replace decision comes down to frame integrity and original impact certification. If the frame is square, the welds are sound, and the original rating is intact, we repair. If the frame has lost its structural rating, no repair will restore what the manufacturer certified. We’ll show you the difference on paper. Call (561) 349-4826 and we’ll walk you through it.

Our CGI Service Process - Step by Step

1. 1
   Diagnosis. We measure, open, close, and inspect every component. For impact-rated units, we check for hairline cracks in the laminate, seal failure at the perimeter, and any frame movement that suggests shifting. A window that binds in July has a story. We find it.
2. 2
   Repair or replacement plan. We quote you on paper with OEM CGI parts specified by name and line item. If replacement is the honest call, we explain why in terms you can verify: frame integrity, impact certification, or discontinued hardware. No vague “it’s old” reasoning.
3. 3
   Repair or install. We set impact glass with proper bedding and shimming, align multi-point locks so every point engages, and torque hardware to manufacturer spec. Every opening gets measured twice before anything is ordered.
4. 4
   Testing. We cycle the window or door repeatedly, check the seals, verify lock engagement, and confirm operation with one hand. If the pane isn’t true, the job isn’t done.
5. 5
   Warranty registration. Before we leave your driveway, both manufacturer warranty layers are registered in writing with durations stated. The Keystone Standard means no post-install paperwork chase and no arguing later.

CGI Products We Service & Install in Wellington

Our Wellington technicians service the full CGI impact-rated lineup. The Estate Collection covers casement, awning, and picture windows with heavy aluminum frames and laminated glass. Sentinel Series is CGI’s hung and sliding window line, built for high-wind performance. Targa Series sliding glass doors are common across Wellington’s larger homes, especially in Palm Beach Polo and Mallet Hill where oversize openings are standard. Classic Series remains in many older Wellington homes from the 1990s and early 2000s. We stock common OEM hardware and glass units for these lines locally, including rollers, balances, locks, and weatherstripping. We also install new CGI units for homeowners replacing pre-2002 single-pane aluminum windows under Palm Beach County’s impact mandate.

We Also Service These Brands

CGI isn’t the only line we work on. We’re an authorized installer for more than a dozen manufacturers, including, and PGT. That matters when you’re comparing options side by side on paper. We’ll quote the brands honestly and let you decide with full information, not a sales script.

FAQs - CGI Windows & Doors Service in Wellington

How do you handle a CGI Estate Collection casement window that’s hard to close and lock properly?
The usual cause is multi-point lock hardware that’s drifted out of alignment, often from frame movement or years of operation without lubrication. We realign the lock keepers, service or replace the gearbox, and verify all locking points engage before finishing the job. If the sash itself has dropped, we re-shim and re-bed the glass unit. Call (561) 349-4826 for an exact diagnosis.

Can you replace the rollers on a CGI Targa sliding door without removing the entire door panel?
Yes, in most cases. Targa doors have adjustable roller assemblies accessible from the panel’s edge, so a one-person job usually stays a one-person job. We replace worn rollers with OEM CGI parts, clean the track, and adjust the panel height and alignment. If the track itself is scored or pitted from years of grit, we’ll tell you plainly and quote the repair honestly.

Why is there condensation or fogging inside my CGI impact window glass, and can it be fixed without replacing the whole frame?
That fogging means the insulated glass unit’s seal has failed and the desiccant inside is saturated. The good news is that a fogged IGU does not mean you need a new frame. We replace the glass unit itself with an OEM CGI impact-rated match and reseal it in place. The frame stays, the rating holds, and the moisture disappears. Call (561) 349-4826 for a quote on your specific unit size.

Do you perform wind mitigation inspections specifically for CGI windows and doors in Wellington?
We do. A wind mitigation inspection verifies that your CGI impact products are installed correctly, carry their Florida Product Approval numbers, and will perform as designed in a storm. This documentation can meaningfully reduce your insurance premium, and we provide it for both new installations and existing homes where paperwork has been lost. We inspect the frames, anchor points, and glass rating labels.

Can you match a discontinued CGI finish or hardware on an older Sentinel window?
Sometimes. If the original hardware is still available through CGI’s parts network, we order it. If it’s discontinued, we source a high-quality equivalent and match the finish as closely as the market allows. We’ll never install mismatched hardware without telling you first and showing you both options on paper, with pricing side by side.

How much does CGI windows and doors service cost in Wellington?
Repair costs depend on the line and the failure. Roller replacement on a Targa slider typically runs in the $180 to $340 range. A fogged IGU replacement on an Estate Collection casement runs higher because of the impact-rated glass and OEM matching, usually $450 to $900 depending on size. Full replacements for older Classic Series units vary widely by opening size and glass package. The honest answer is that your exact quote depends on what we find. Call (561) 349-4826 and we’ll give you a free, written line-item estimate before any work begins.

Book Your CGI Service in Wellington, FL

If you need Cgi service in Belle Glade or in Wellington, call (561) 349-4826. A live person answers, we’ll schedule a time that works for you, and we’ll show up on time, uniformed, and prepared. Every job is covered by the Done Right Promise and The Keystone Standard. If it’s not done right, we make it right. No paperwork fights, no arguing.

Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Wellington since 2008.