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CGI Shingle, Tile & Metal Roofing in Wellington: What to Know First
We provide independent CGI shingle, tile, and metal roofing service in Wellington for homeowners whose products are out of warranty or past the original installer’s callback window. Most CGI repairs take one visit, with the diagnostic done on site and the fix completed the same day when parts are on the truck. We are not the cheapest bid in Wellington; we are the company that puts the repair in writing, registers what needs registering, and stands behind the work for 90 days. If you own a CGI roof and something’s not right, call (561) 349-4826 and a live person answers, day or night.
This page is written for the Wellington homeowner who has lived here twenty years and plans to stay twenty more. You already know CGI makes a serious impact-rated product. What you need now is someone who knows how that product behaves after a dozen hurricane seasons in Palm Beach County, and who won’t sell you a repair that doesn’t hold.
How CGI Products Fail - and How We Fix Them
CGI builds a solid product line, but every roof component has a failure point after enough Wellington summers. Here’s what we actually see on service calls:
- CGI Sentinel series shingle uplift at the eave line. In Wellington’s afternoon thunderstorm pattern, wind-driven rain hits the eave first and hardest. On Sentinel shingle installations, we regularly find the starter course lifting because the original installer skipped the supplemental adhesive strip at the rake and eave. The shingles look fine from the driveway; the leak shows up as a water stain on the soffit or a drip inside the garage. Our fix is a full eave-line re-secure with the correct adhesive, not a tube of caulk over the gap.
- CGI tile systems with cracked corner tiles at the hip intersections. Tile roofing in Wellington takes a beating from thermal expansion. CGI tile profiles expand and contract at a different rate than the metal hip flashing, and after enough cycles, the corner tiles crack or spall. We see this most often on homes in the Equestrian Club and Olympia neighborhoods, where the rooflines are complex. The fix is tile replacement with proper underlayment repair beneath, not a dab of roofing cement that fails next season.
- CGI metal roof panel seam separation on south-facing exposures. South-facing metal panels in Wellington get direct sun from mid-morning to late afternoon, and the expansion cycle is relentless. On CGI standing-seam profiles, we find seams that have opened up just enough to let capillary water through. The owner sees a slow drip, never a gusher. We re-seat the seam and re-apply the proper sealant, then check the adjacent panels so we’re not out here again in six months for the same problem six feet down.
- Worn closure strips on CGI metal ridge caps. The ridge cap on a metal roof takes the brunt of every storm that rolls in off the Everglades. The closure strips CGI specifies are good quality, but they dry out and crack after eight to ten years in Wellington’s humidity. Once they crack, you get wind-driven rain under the cap. We replace the closures with the correct profile match, and we check the cap screws while we’re up there.
- Underlayment failure where CGI shingles meet a flat roof transition. Wellington builders love a flat roof transition over a lanai or entry porch. Where a CGI shingle field meets a flat roof membrane, the transition flashing is the weak link. We see failure there within five to seven years on installations that weren’t done by a roofer who understood the detail. The fix is re-flashing with proper overlap and securement, not another coat of coating.
One more thing worth saying plainly: most of these failures are installation issues that surfaced years later, not manufacturing defects. CGI’s warranty covers the product. The labor and the detailing are on whoever put it in. That’s why we register our own work and why we encourage every Wellington homeowner to keep their original install documents.
Our CGI Shingle, Tile & Metal Roofing Process
Every CGI repair we do follows the same sequence, whether it’s a missing tile or a full valley re-flash:
- 1
Call and diagnosis. You call (561) 349-4826. A live person answers, takes down what you’re seeing, and schedules the visit. No voicemail tree, no callback waiting game.
- 2
On-site inspection. Our technician gets on the roof, not just looks at it from the driveway. We find the actual point of water entry, because water travels and the stain on the ceiling is rarely where the leak is.
- 3
Parts decision. If the repair needs parts, we tell you whether an OEM CGI component is warranted or a quality aftermarket part will perform the same. We quote both on paper if it matters. You see the numbers before we touch anything.
- 4
The repair. Uniformed, background-checked tech does the work. We protect your landscaping, we keep the job site clean, and we do the repair the way Dale Kessler learned to do things: measure twice, set once.
- 5
Test and document. We water-test where possible and inspect every edge. Before we leave, you get a written summary of what was done, what parts were used, and what the warranty on our work covers.
- 6
Done Right Promise. If the repair doesn’t hold, we come back and make it right. No paperwork fight, no arguing. That’s the standard on every CGI job we touch.
What CGI Shingle, Tile & Metal Roofing Costs in Wellington
Actual prices in Wellington run a range, and honest pricing means telling you what moves the number before we begin. Here’s what we typically see:
- Single tile replacement: $185 to $320 depending on the tile profile and whether the underlayment beneath needs patching.
- Eave-line re-secure on a CGI shingle roof: $350 to $700 for a typical single-story home, more if the entire perimeter needs correction.
- Ridge cap closure strip replacement: $425 to $800 depending on ridge length and access difficulty.
- Valley or transition re-flashing: $600 to $1,400 depending on linear feet and whether we’re matching an existing detail or correcting a bad one.
- Metal panel seam repair: $275 to $600 per seam section, plus the cost of any replacement sealant and fasteners.
What moves the price: roof height and pitch, access safety (two-story Wellington homes with tile roofs are different from single-story ranchers), the condition of the surrounding material, and whether it’s a straightforward repair or a correction of someone else’s prior work. We give you the number before we start, and it doesn’t change when the bill comes. Call (561) 349-4826 to schedule your free estimate.
Why Wellington Homeowners Call TruePane Windows & Doors for CGI Work
Our name says windows and doors, but the Keystone Standard applies to every job we take, including CGI shingle, tile, and metal roofing service. That means both warranty layers registered in writing, durations stated, before we leave your property. It means a Done Right Promise on the repair itself. It means a live person answers your call at any hour, because the roof doesn’t wait for business hours to tell you something’s wrong.
Dale Kessler founded this company in 2008 after years of seeing out-of-true installs and voided warranties that should never have happened. He grew up in Wellington’s Paddock Park neighborhood, and he’s been measuring, setting, and sealing building exteriors in Palm Beach County for going on three decades. We’re also authorized installers for PGT, CWS, ES Windows, and ECO Window Systems, so if your CGI repair reveals a related problem, we can speak to the broader picture without passing you to another contractor.
FAQs
Yes. We are an independent CGI service provider, not a CGI-authorized dealer, and we’ve serviced CGI shingle, tile, and metal roofing in Wellington for years. Being independent means we’re not incentivized to sell you a new CGI roof when a repair is the right answer. We source OEM CGI parts when the application calls for it and quality aftermarket parts when they perform identically for less money.
No, not if the repair is done correctly. CGI’s product warranty covers manufacturing defects. A properly executed repair by a qualified contractor does not void that coverage. What void warranties is improper installation, which is why we document every repair in writing and register our own workmanship warranty so you have proof of what was done and when.
Our standard scheduling in Wellington runs one to three business days for non-emergency repairs. If you have active water coming into the house, tell the person on the phone and we’ll prioritize it. We don’t promise same-day service on every call because saying so when it isn’t true is worse than being honest about a two-day wait. Call (561) 349-4826 and we’ll give you a straight answer.
We repair when the repair will hold and replace when it won’t. If a CGI tile field has reached the end of its service life or the underlayment is failing across a large area, we’ll tell you and show you why. We won’t sell a patch job that buys you six months when the honest answer is a replacement section. If it’s not right on the paperwork, it won’t be right on the wall.
It covers the workmanship of our repair for 90 days from the date we finish. If the fix fails during that window, we return and make it right at no charge. No fine print, no arguing about who’s responsible. That’s the same standard we’ve applied to every job since Dale Kessler founded this company.
If you have a CGI shingle, tile, or metal roof in Wellington that isn’t performing the way it should, call (561) 349-4826. We’ll send a background-checked technician who knows CGI products, gives you a written quote before work begins, and stands behind the repair when it’s done. Estimates are free, and a live person answers the phone around the clock.
Written by Dale Kessler, Owner, TruePane Windows & Doors, serving Wellington and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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