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AfterCGI Sliding & Patio Doors in Wellington: What to Know First
We repair and replace CGI sliding and patio doors across Wellington as an independent CGI service provider, and most roller, track, and lock issues are resolved in a single visit. A typical CGI slider repair runs between $240 and $520 depending on the series and what failed, while full door replacements start around $1,400 for a standard opening and climb from there based on size and glass package. If you’ve got a CGI door that’s dragging, sticking, or letting daylight through a closed seam, call (561) 349-4826 and we’ll tell you over the phone what you’re likely dealing with.
This page is for Wellington homeowners who already own CGI sliding or patio doors and want straight answers about parts, warranty, repair cost, and when replacement actually makes sense. We’ll walk through the failure modes we see most often with CGI products in this climate, what we do differently on a repair, and what you should expect to pay.
How CGI Products Fail – and How We Fix Them
- Roller assemblies on Estate and Sentry series sliders. CGI uses a tandem roller design that’s excellent for impact rating but unforgiving when Wellington’s sandy soil works into the lower track. The rollers bind, the door drags, and homeowners assume the frame is warped. Nine times out of ten it’s worn rollers and a packed track. We pull the panel, clean and flush the track, replace the roller assemblies with OEM or equivalent-rated parts, and reset the panel so it glides without lifting.
- Weatherstripping compression set on guard-and-slide units. CGI’s interlocking stiles and wool pile work hard during wet season, and after five or six years the pile flattens. The door still latches, but you feel air moving at the meeting stile. We replace the pile and fin seal with materials matched to the extrusion channel, which keeps the door’s water rating intact and your electric bill where it should be.
- Misaligned strike plates on CGI Sendai and Alabaster patio doors. Homeowners often think the lock is broken because the deadbolt won’t throw. The real problem is frame shift: Wellington’s muck soils expand and contract enough to move the strike plate a fraction of an inch. We realign the plate, shim the frame if the settlement is stable, and in serious cases correct the door’s reveal so it locks clean from day one.
- Track deformation at the center on wide CGI sliders. On doors eight feet and wider, unsupported center track sections can bow under the panel weight over time. The door rolls fine at the edges but hangs mid-span. We level and reinforce the track, replacing the section if the extrusion has deformed, and advise owners on whether the subfloor needs attention before reinstalling the panel.
- Fogging in CGI insulated glass on sliders and patio doors. Impact-rated glass doesn’t mean a seal can’t fail. When the desiccant is spent and moisture creeps between the panes, cleaning does nothing. We measure the opening, order a replacement IGU, and install it without disturbing the frame or voiding the structural warranty on the door itself.
Our CGI Sliding & Patio Doors Process
- 1
Call and diagnosis. You reach a live person at (561) 349-4826. We ask about the symptom, the door’s age, and the series if you know it. Most problems are identifiable over the phone, which lets us schedule the right technician with the right parts.
- 2
On-site inspection. We measure the opening twice, check the rollers, track, reveals, and locking points, and give you a written line-item quote before any work begins. You’ll see exactly what we’re doing and what it costs.
- 3
Parts decision. For CGI doors, we prefer OEM parts when the door is under active warranty or the part affects the impact rating. For out-of-warranty wear items like rollers and pile, we offer OEM or equivalent-rated aftermarket options on paper so you can decide with full information.
- 4
The repair or replacement. We do the work in one visit for most repairs, setting the panel, testing the lock throw, and adjusting the reveal until the door closes and latches with minimal effort.
- 5
Cycle testing and warranty registration. We run the door through a full open-close cycle at least ten times, listen for noise, and check the seal. Then we register any applicable manufacturer warranty layers in writing before we leave.
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The Done Right Promise. If anything isn’t right, we make it right. No paperwork fights, no arguing.
What CGI Sliding & Patio Doors Cost in Wellington
Most CGI slider repairs in Wellington land between $240 and $520, with the spread coming down to the series, the panel size, and whether we’re replacing rollers, pile, track sections, or locking hardware. Here’s what we see most often:
- Roller replacement on a standard CGI slider: $240 to $380
- Weatherstripping and pile replacement: $140 to $260
- Strike plate realignment and latch adjustment: $150 to $280
- Full track replacement on a wide opening: $480 to $800
- Complete CGI sliding door replacement with impact glass: $1,400 to $3,800 depending on width, height, and glass package
What moves the price is the series: a Sendai door is more involved than a standard Estate unit, and wide openings over eight feet require heavier hardware. You’ll know your number before we start, and it won’t change unless you add scope. Call (561) 349-4826 for a free estimate.
Why Wellington Homeowners Call TruePane Windows & Doors for CGI Work
Our technicians know CGI doors the way a mechanic knows a specific engine. They’ve worked on enough Sendai, Estate, and Alabaster units in Wellington to recognize a symptom before the door is off the track. That matters because CGI parts rarely fail alone, and the second problem is usually what brings you back in six months. We find both and fix both. When a CGI door is beyond reasonable repair, we’ll quote replacement options side by side on paper, including CGI and comparable lines from Andersen, Pella, and PGT, so you can see the actual differences in construction and cost. Our work is covered by our Done Right Promise, and both manufacturer warranty layers get registered in writing before we leave your driveway. Dale Kessler’s rule, the one we still follow on every job: if the pane is not true, the job is not done. If it’s not right on the paperwork, it won’t be right on the wall.
FAQs
CGI’s written warranty covers specific components for defined durations, and roller or track wear is often treated as a maintenance item rather than a defect after the first few years. The honest answer depends on your installation date, the series, and whether the failure traces to workmanship, materials, or normal wear. We’ll review your paperwork and tell you where you stand before any work begins. Call (561) 349-4826 with your door details and we’ll sort it out.
Yes, most common wear parts for CGI sliders are still available: rollers, pile, strike plates, and track sections for the series we regularly see in Wellington homes. Some discontinued series require sourcing through specialty channels or substituting an equivalent-rated part. We’ll always show you OEM versus aftermarket options on paper and register any warranty elements in writing. Call (561) 349-4826 to check your specific door.
Repair makes sense when the frame is sound, the glass is clear, and the failure is a wear component like rollers or weatherstripping. Replacement becomes the better call when the track is deformed, the seal has failed, or the door no longer meets current impact standards for your opening. We’ll give you numbers for both options and let you decide. Call (561) 349-4826 for an honest assessment.
Most CGI roller, track, and lock repairs are completed in a single visit, usually within one to two hours once we’re on site. If you need a replacement insulated glass unit made to size, that adds lead time for fabrication. We’ll tell you the timeline before we start. Call (561) 349-4826 and we’ll get you scheduled.
When the scope requires it, yes. Full door replacements in Wellington often need a permit, especially for impact-rated openings, and we handle the paperwork and inspections as part of the job. Repairs to existing doors generally don’t require one. We’ll tell you upfront what your job needs. Call (561) 349-4826 for details on your specific situation.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Wellington and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.