CWS Sliding & Patio Doors Nationwide | TruePane Windows & Doors

CWS Sliding & Patio Doors: The Wellington Owner’s Guide

We stock and install CWS-compatible sliding and patio door parts for Wellington homes, with most rollers, handles, and lock replacements running $85–$240 installed depending on the part and your door’s age. We keep the common failure parts on the truck, so a single visit usually gets your door sliding right again. The way most Wellington homeowners discover the problem is the same: the door was fine for years, then one morning it takes two hands and a hip check to move, or the handle turns without catching. That’s the part telling you it’s done.

Call (561) 349-4826

We’re an independent service provider in Palm Beach County, not affiliated with CWS. What we know about CWS hardware comes from taking doors apart, matching failed parts to their replacements, and keeping notes on what works. Dale Kessler grew up in Wellington’s Paddock Park neighborhood and has been measuring and setting doors in this climate for going on three decades. South Florida’s humidity and salt air shorten the life of rollers and locking hardware faster than manufacturers’ brochures admit. If it’s not right on the paperwork, it won’t be right on the wall.

Which CWS Models This Applies To

CWS sliding and patio doors in Wellington homes typically fall into two groups: the builder-grade aluminum frames installed in developments from the 1990s and early 2000s, and the heavier impact-rated doors tied to Florida’s post-2002 building codes. The rollers, tracks, and handle sets differ between those two groups more than most homeowners realize. An impact-rated CWS door carries a heavier glass lite, so it needs steel-ball-bearing rollers rated for the weight. The older non-impact doors used nylon rollers that flatten over time and drag.

How to confirm what you have: look for a manufacturer label on the top or bottom rail of the door panel. CWS stamps the series number there when the door is built. If the label is worn off or painted over, we measure the roller housing width and the stile profile, then match against manufacturer specs we keep on file. We can install genuine CWS parts when the series is still supported, but for several older lines, a quality aftermarket equivalent—often from the same suppliers who built CWS’s private-label hardware—is the honest choice. We’ll quote both options on paper so you can see the difference before deciding.

Signs Your CWS Sliding & Patio Doors Is Failing

• The door drags or sticks in one spot. Nine times out of ten in Wellington, that’s a flattened roller or a track that’s collected sand and silt from years of foot traffic. If the roller housing has cracked, the door rides metal-on-metal and scores the track.
• The handle turns but the latch won’t catch. CWS mortise-style handle sets use an internal gear that strips over time. When the gear strips, the handle spins free. That’s a replacement, not an adjustment.
• The lock binds or won’t throw. Florida humidity swells the frame material and corrodes the lock cylinder internals. We see this most on doors facing east or south, where morning sun hits the lock directly.
• The door rolls fine but rattles when closed. The guide rollers at the bottom have worn down enough that the panel sits low in the track. Left alone, the panel eventually chews through the track itself and you’re looking at a bigger repair.
• Water stains on the interior floor near the track. The weep holes in the bottom track clog with debris, then standing water backs up and wicks indoors. Clearing the weeps is part of every roller replacement we do, and it’s a step a lot of handymen skip.

Replacement Cost & What’s Included

For Wellington homeowners, CWS sliding and patio door part replacement typically runs $85–$240 for most rollers, handle sets, and locks installed. A full roller-and-track refresh on an impact-rated door can reach $300–$400 when the track has been scored and needs replacement rather than cleaning. The range comes down to two things: which series door you have and whether we’re replacing one side or both. We quote a fixed price before we start, and that’s the number on the bill.

Every parts replacement includes the part, the labor, track cleaning, weep hole clearing, and a function test that runs the door five full cycles in both directions. We register the part warranty in writing and our Done Right Promise covers the workmanship. If it’s not right, we make it right. No paperwork fights, no arguing.

DIY or Call Us?

You can safely check two things before you call: clean the track with a stiff brush and vacuum out the debris, and confirm the door panel is sitting level in the frame. That’s the diagnostic part. What we don’t recommend is pulling the panel yourself. An impact-rated CWS door panel can weigh 200 pounds or more, and once it’s off the track, getting it back in without scratching the frame or straining the glass is a two-person job with the right lifting technique. We’ve seen homeowners crack the corner of the glass trying to save a service call. That turns a $150 roller replacement into a $1,200 glass order.

If the door’s binding, the handle’s loose, or the lock won’t throw, call us at (561) 349-4826 and we’ll send a background-checked technician who works on CWS doors regularly. We measure twice, quote on paper, and most parts jobs are done in one visit.

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